Title: Chatbots - are they really working? What's the difference between success and failure? (Vendor Session)
Time/Room: 11:30 AM/Sterling (Ascendum)
As companies have scrambled to offer the next great chat bot offering we have seen a boom in implementation of bots. However, the reception has been less than stellar for the consumer. Why have so many chatbots missed the mark in providing value? Let's examine what you should and shouldn't do in implementing your chatbot.
Topic: Other (Chatbot - AI)
Target Audience: Introduction
Keywords: chatbot nlu ai